Shilo Risley, BSN, RN, AMB-BC
Shilo Risley, BSN, RN, AMB-BC is a Registered Nurse and Nurse Manager at The Institute for Family Health in New Paltz, New York, overseeing a centralized telehealth department, a call center supporting approximately 31 sites across New York State, and the employee health department. Her responsibilities include managing workflows, project management, data analytics, telephone and virtual triage, employee health clearances, overseeing clerical nursing task completion and coordination with on-site providers. Shilo focuses on ambulatory care delivered virtually, emphasizing timely access and ensuring patients receive the right level of care.
She is known for her compassionate, patient-centered approach, inspired by the core values she learned from her mother. She began her career in direct patient care as a Certified Nursing Assistant and progressed through LPN and RN roles. Her experience prior to management spans across special needs nursing, case management for individuals with intellectual and developmental disabilities, and serving as an RN charge nurse on a subacute rehab unit. She has been in her current Nurse Manager role for over five years. Shilo earned her LPN license from Ulster County BOCES, an Associate Degree in Nursing from Columbia-Greene Community College, and a Bachelor of Science in Nursing (BSN) from Capella University, graduating with a 4.0 GPA. She is board-certified in Ambulatory Care Nursing (AMB-BC) through the Accreditation Board for Specialty Nursing Certification (ABSNC) and holds an active New York State RN license.
Her professional affiliations include the American Academy for Ambulatory Care Nursing (AAACN), and she has worked in collaboration with Mount Sinai in New York City and Westchester Medical Center. She has been recognized with multiple honors, including Ulster County’s Hometown Hero award (2020) and inclusion in Who’s Who Honors Edition and Women of Distinction (2018, 2019). She has also been selected to represent New York as one of America’s Best in Medicine nurses for 2026.
• Associates in Nursing-Columbia-Greene Community College
• BSN-Capella University
• LPN-Ulster County BOCES
• Ambulatory Care Nursing (RN-BC)
• Hometown Hero – Ulster County Chamber of Commerce, 2020
• Trademark Who's Who
• Trademark Women of Distinction, Honors Edition
• American Academy for Ambulatory Care Nursing (AAACN)
Areas of Specialization/Expertise
- Program improvement and workflow management
- Telephone Triage
- Virtual Care
- Employee Health
- Data analytics
- Ambulatory Care
- Project management
- Synergistic collaboration
What do you enjoy most about practicing medicine?
What I enjoy most about practicing nursing is the opportunity to make a meaningful difference in patients’ lives. Being able to guide them to the right level of care, whether through telehealth or in-person services, and seeing the impact of compassionate, patient-centered care is incredibly rewarding.