Mark Anthony Jackson, B.S.
Mark Jackson is a detail-oriented data and laboratory professional with a Bachelor of Science in Natural Science with a concentration in Physics from the University of Pittsburgh. He brings a diverse technical background spanning data entry, data verification, quality control, production operations, programming, and scientific analysis. In 2026, he further expanded his analytical capabilities by earning the Google Data Analytics Certificate through Coursera, strengthening his foundation in data-driven problem solving and analysis.
Currently, Mark serves as a Lead Lab Technician at Three Rivers Optical in Robinson, Pennsylvania, where he works in a fast-paced laboratory environment handling a high volume of specialized orders. He performs data entry and verification, monitors production workflows, conducts quality control checks, and helps identify and resolve discrepancies. His responsibilities also include operating and troubleshooting production equipment, maintaining workflow records, and training employees on procedures, accuracy standards, and system usage.
Prior to his current role, Mark gained extensive experience in optical and medical environments. As an Optician at Sam’s Club in Monroeville, he managed patient, prescription, and insurance information while maintaining accurate electronic records and supporting insurance claims. He also held positions with America’s Best Eyeglasses & Contacts, Beitler-McKee Optical/Essilor of America, and Philadelphia Vision Center, where he developed strong skills in order processing, records management, customer service, production documentation, and administrative support.
Mark combines his professional experience with a strong technical skill set. His capabilities include Python, R, C++, C, MATLAB, and JavaScript, along with experience using Tableau, Microsoft Excel and Office applications, Google Sheets, CRM and database systems, and various creative and design software. His academic background in physics has further developed his analytical, mathematical, research, and problem-solving abilities, while his experience with 3D design and prosthesis development demonstrates his capacity for innovation and practical application of technical concepts.
Throughout his career, Mark has demonstrated diligence, adaptability, precision, and a commitment to continuous learning. He has successfully contributed to high-volume operations, maintained accurate and confidential records, supported quality assurance initiatives, and trained colleagues in efficient work practices. With his combination of scientific education, data analytics training, technical proficiency, and hands-on industry experience, Mark is well positioned to contribute to organizations seeking a dependable professional with strong analytical and data management capabilities.
• University of Pittsburgh - B.S.
• Google Data Analytics Certificate, Coursera, 2026
• National Honor Society
• University of Pittsburgh Skate Club (President)
Areas of Specialization/Expertise
- Physics
- Optics & Optical Laboratory Operations
- Data Analytics & Business Intelligence
- Data Entry
- Quality Control
- Production Workflow
- Database Systems
- Programming
What do you enjoy most about practicing medicine?
What really drives me in this field is deeply personal - I can't see that well myself, and that's what started me down this path. I want to help people see. Being an optician and helping others see, providing an excellent service, that's what made me very passionate about this work. I experience joy off of helping others. I've always had someone coming back and wishing me well, and I've never really had a bad instance. I like helping others - that's what I like doing.
Locations
Three Rivers Optical
Pittsburgh, PA 15235