Janet McKee, BAS, LPN, CMCN

Licensed Practical Nurse
PACT Licensed Practical Nurse
Department of Veterans Affairs – Outpatient Clinic
Lakeland, FL

Janet McKee, BAS, LPN, CMCN is a dedicated healthcare professional with more than two decades of experience in nursing, healthcare operations, medical documentation, and patient-centered care. As a Licensed Practical Nurse and Certified Managed Care Nurse, she has built a distinguished career focused on improving patient outcomes, ensuring regulatory compliance, and supporting efficient healthcare delivery across a variety of clinical and administrative settings.

Janet earned her Bachelor of Applied Science in Healthcare Management from Polk State College in Lakeland, Florida, after completing an Associate of Applied Science in Office Administration. She also completed her Practical Nurse training at Traviss Career Center. Committed to lifelong learning and professional excellence, she maintains certifications in Basic Life Support and Managed Care Nursing and is currently pursuing Lean Six Sigma Yellow Belt certification to further strengthen her process improvement and quality management expertise.

Currently serving as a PACT Licensed Practical Nurse with the Department of Veterans Affairs in Lakeland, Florida, Janet provides comprehensive outpatient care to veterans while supporting preventive health initiatives, chronic disease management, and continuity of care. Her responsibilities include administering immunizations, reviewing clinical documentation for quality and compliance, analyzing care metrics, and contributing to facility and regional committees. She has also demonstrated leadership by developing employee recognition initiatives that promote engagement and reinforce organizational values.

Prior to her work with the Department of Veterans Affairs, Janet served as a Senior Medical Bill Operations Associate with Summit Consulting, LLC, where she specialized in medical billing audits, documentation analysis, reimbursement accuracy, and regulatory compliance. She also spent more than seven years as a Senior Licensed Practical Nurse with Watson Clinic, where she coordinated surgical scheduling, conducted preoperative assessments, managed medical record reviews, and served as an EPIC Superuser during a major electronic medical record implementation. Throughout her career, she has consistently demonstrated exceptional attention to detail, strong analytical skills, and a commitment to healthcare quality.

Known for her collaborative approach and dedication to patient advocacy, Janet brings expertise in care coordination, patient education, quality metrics, workforce management, and interdisciplinary teamwork. Her passion for healthcare excellence, combined with her commitment to continuous improvement and professional development, has earned her the respect of colleagues and patients alike. Janet remains focused on advancing quality care while supporting positive outcomes for the individuals and communities she serves.

• Polk State College - B.A.S. in Healthcare Management, 2014
• Polk State College - A.A.S. in Office Administration, 2003
• Traviss Career Center - Practical Nurse Program, 2008

• Certified Managed Care Nurse (CMCN), American Association of Managed Care Nurses (2026)
• Licensed Practical Nurse (LPN), State of Florida
• Basic Life Support (BLS), American Heart Association (2026)
• IV Therapy Certification, Lakeland Regional Medical Center
• Lean Six Sigma Yellow Belt

• MVP of Graduating Class - Travis Career Center LPN Program - 2009
• Magna Cum Laude - Polk State College - BAS Program - 2014
• Employee Recognition Program Creator and Implementation Lead, Department of Veterans Affairs

• American Association of Managed Care of Nursing (AAMCN)

Areas of Specialization/Expertise

  • Patient-Centered Care
  • Care Coordination
  • Chronic Disease Management
  • Preventive Healthcare
  • Patient Education
  • Clinical Documentation Review
  • Regulatory & Documentation Compliance
  • Quality Metrics & HEDIS Measures
  • Healthcare Operations
  • Medical Record Auditing
  • Medical Billing Compliance
  • Surgical Coordination
  • Workforce Management
  • Process Improvement
  • Employee Engagement Initiatives
Q

What do you enjoy most about practicing medicine?

What I love most about what I'm doing is making a patient see how happy they are about the care that I provide for them, and having them tell me that we need more nurses like me. That feedback means everything to me. It's about knowing that I've made a real difference in their experience and that they feel truly cared for as a person, not a number. When patients express that kind of gratitude and recognition, it validates why I chose this profession and reminds me of the impact compassionate nursing can have on people's lives. That is the reward, not an award, not a gift, but their gratitude.

Locations

Department of Veterans Affairs – Outpatient Clinic

Lakeland, FL