Shilo Risley, BSN, RN, AMB-BC

With more than a decade of progressive experience in nursing, Shilo J. Risley is a dynamic Registered Nurse (BSN, AMB-BC) whose practice has been rooted in clinical excellence, leadership, and patient-centered care since 2013. Throughout her career, she has developed a strong reputation for driving improvements in patient outcomes, fostering interdisciplinary collaboration, and contributing to meaningful advancements in healthcare delivery. Her professional approach combines clinical expertise with a passion for transforming care systems to better serve patients and healthcare teams alike.

She currently serves as a Nurse Manager in Call Center, Centralized Telehealth, and Employee Health at the Institute for Family Health in New York, a role she has held since 2020. In this leadership position, she oversees clinical operations, develops and refines workflows, and ensures the delivery of efficient, high-quality patient care across multiple service lines. She collaborates closely with senior administrators and clinical leaders to solve operational challenges, while also training and mentoring staff to maintain consistent standards of care and operational excellence.

Her clinical experience also includes her earlier role as a Registered Nurse with Cerebral Palsy of Ulster County, where she provided comprehensive care for individuals with intellectual and developmental disabilities from 2016 to 2020. During this time, she supervised healthcare teams, delegated clinical responsibilities, and ensured compliance with OPWDD guidelines. She also played a key role in staff education and certification, serving as an instructor for medication administration, g-tube care, and other essential clinical competencies, while maintaining a strong focus on safety, dignity, and individualized care.

Academically, she holds both an Associate of Science in Nursing from Columbia-Greene Community College, where she graduated with a 4.0 GPA, and a Bachelor of Science in Nursing from Capella University, also completed with a 4.0 GPA. Her commitment to continued professional development is further demonstrated through certifications including Ambulatory Care Board Certification, CPR and First Aid certification, and extensive expertise in electronic medical record systems such as EPIC.

Overall, Shilo J. Risley is recognized as a transformational leader in nursing who brings together clinical expertise, operational leadership, and a deep commitment to patient advocacy. Known for her adaptability, attention to detail, and ability to inspire teams, she consistently works to improve healthcare systems while maintaining a strong focus on patient experience, safety, and quality outcomes.

• Columbia-Greene Community College - A.S. in Nursing
• Capella University - B.S.N.
• Ulster County BOCES - L.P.N.

• Ambulatory Care Nursing (RN-BC)
• CPR and First Aid Certified

• Hometown Hero – Ulster County Chamber of Commerce, 2020
• Trademark Who's Who
• Trademark Women of Distinction, Honors Edition

• American Academy for Ambulatory Care Nursing (AAACN)