Shelly Youshock, RN

Shelly Youshock is a seasoned Registered Nurse and Care Manager with Highmark Blue Cross Blue Shield of Western New York, bringing nearly four decades of diverse clinical experience to her role. Based in Olyphant, Pennsylvania, she specializes in leveraging advanced clinical competencies—including ACLS, EMR documentation systems, cardiology, and ambulatory care—to support effective care coordination and improved patient outcomes. In her current care management position, she applies her extensive bedside and systems-level expertise to help guide patients through complex healthcare needs and ensure quality, evidence-based decision-making.

Her clinical background spans multiple high-acuity and specialty settings. She began her career in operating room nursing, spending approximately 20 years in roles that included charge nurse, circulating and scrub nurse, trauma support, tissue harvest, and ambulatory ENT surgery. She later transitioned into critical care for a decade, where she earned and maintained her CCRN certification while working in intensive care environments. For the past several years, she has focused on outpatient cardiology, with hands-on experience in stress testing, cardiac CT preparation, and pre- and post-procedure care for cardioversions and TEE procedures.

Shelly holds a Bachelor of Science in Nursing from the University of Scranton and a Master’s in Nursing Education from Wilkes University. She has also contributed to nursing education as a clinical instructor and is a co-founder of the NEPA Nurse Honor Guard, a volunteer organization dedicated to honoring nurses at end-of-life services with dignity and ceremony. After a long and impactful hospital-based career, she has transitioned into care management, where she continues to use her clinical insight and leadership to influence patient care on a broader, system-wide level.

• BSN, University of Scranton, 1989
• Master's in Education of Nursing, Oaks University, 2018

• CCRN (Critical Care Registered Nurse)
• CNOR (Certified Operating Room Nurse)

• ANA

• Co-founder of NEPA Nurse Honor Guard - a volunteer service that honors deceased nurses at their funerals with ceremonies including Florence Nightingale lamps and white roses
• Former Girl Scout Troop Leader (Daisy and Brownie troops)