Shayla Webb, NCMA

Shayla Webb is a Certified Medical Assistant with over 20 years of experience spanning patient care, medical administration, and clinical research. She has worked across urgent care, hospital systems, specialty and surgical clinics, oncology centers, and telehealth environments, consistently supporting patients and providers with organized, compassionate, and detail-driven care. Her background reflects deep hands-on clinical knowledge paired with a strong understanding of workflow, documentation, and compliance in fast-paced healthcare settings.
Currently, Shayla works as a Remote Chart Abstractor focusing on HEDIS and quality measures, where she reviews complex patient records across multiple EMR systems to validate metrics, identify gaps in care, and support value-based population health initiatives. She brings proven expertise in EMR documentation, chart management, quality reporting, and secure remote collaboration, maintaining high accuracy and productivity while ensuring strict HIPAA compliance. Her prior roles include extensive experience in oncology clinical research, surgical coordination, prior authorizations, and care navigation.
As she continues earning her B.S. in Health Administration with a focus on Health Information Management, Shayla is intentionally transitioning further into the administrative and data-driven side of healthcare. She is seeking remote or hybrid opportunities in care coordination, medical records, prior authorization, clinical research support, or healthcare administration, where she can leverage her clinical foundation, analytical skills, and commitment to improving patient outcomes and team efficiency.

• Remington College-Memphis Campus - Medical Assistant, Healthcare

• Strategic Problem Solver

• Upsilon Phi Delta