Robert Reynolds, Pharm.D, LSSGB
Dr. Robert Reynolds, Pharm.D., LSSGB, is an accomplished pharmacy leader with nearly two decades of experience driving innovation and operational excellence in healthcare. He currently serves as Director of Pharmacy at St. Clair Health, where he leads system-wide pharmacy operations with a focus on safety, efficiency, and high-quality patient care. Since beginning his career in 2007, Dr. Reynolds has built a reputation for transforming pharmacy services through strategic leadership, advanced technology implementation, and a strong commitment to team development.
Throughout his career, Dr. Reynolds has held progressive leadership roles within UPMC, including clinical lead, regulatory and safety manager, and operations manager. Early on, he pioneered the first neurotrauma service line in western Pennsylvania, demonstrating his ability to identify gaps in care and build innovative solutions. His work in underserved communities, particularly at UPMC McKeesport, resulted in dramatic improvements in medication access and program performance, increasing “meds-to-beds” compliance from 10% to over 90%. His expertise spans clinical operations, regulatory compliance, and performance improvement, supported by his Lean Six Sigma Green Belt certification.
Since joining St. Clair Health in 2021, Dr. Reynolds has led a complete transformation of the hospital’s pharmacy, including the development of one of the nation’s first fully automated pharmacy systems with perpetual inventory tracking. Under his leadership, the department has expanded significantly, growing into a robust clinical team while achieving high compliance in medication history programs. Passionate about mentoring the next generation of pharmacists, he actively supports student training programs and has served as a guest lecturer and industry speaker. Known for his ability to solve complex challenges and build high-performing teams, Dr. Reynolds continues to shape the future of pharmacy operations while exploring broader opportunities in healthcare leadership.
• University of Pennsylvania - Chemistry (Undergraduate)
• University of Pittsburgh - PharmD
• Albert Schweitzer Fellowship
• Pharm.D.
• LSSGB
• Immunization License
• ASHP
• SCCM (past)
• Albert Schweitzer Fellowship - Underserved Communities
Areas of Specialization/Expertise
- Pharmacy
- Leadership
- Team Building
- Clinical Pharmacy
- Neurotrauma
- Critical Care
- Pharmacy Operations
- Automation and Technology
- Performance Improvement
- Lean Six Sigma
- Patient Safety
- Medication Management
What do you enjoy most about practicing medicine?
What I enjoy most is probably the people development. I think there are two things that really drive my passion. The first is seeing someone come in, giving them the tools and successes, having those conversations through the course of their career, and seeing them kind of move on and be promoted, whether internally or externally - that has been a lot of fun. The second thing is when you start a performance improvement project and you see a problem that looks very, very chaotic. Being able to break that problem down into smaller pieces, start to develop process maps and solutions, get buy-in from different people, especially when there's pushback, and then come in and see results - being able to present those to our C-suite and say, here's what we did, here's what the problem was, and here's where we are now. That's a lot of fun, too.