Richard Ortiz BS, CRCST, CHL, ST

Richard Ortiz is an accomplished Sterile Processing Leader and Healthcare Compliance Expert with a proven record of optimizing operations and elevating standards across surgical and sterile processing departments. With over a decade of leadership experience in high-performing healthcare environments, Richard has demonstrated exceptional skill in workflow redesign, team development, and regulatory compliance. His strategic vision and operational expertise have consistently driven efficiency, safety, and quality outcomes within complex healthcare systems.

Throughout his career, Richard has held key leadership positions, including Senior Director of Sterile Processing and DME at the Hospital for Special Surgery and Senior Sterile Processing Operations Expert at Sterile Processing ORC. He has spearheaded large-scale projects, such as departmental expansions, technology integrations, and international training programs, achieving measurable improvements in performance and compliance. His ability to lead cross-functional teams, manage multimillion-dollar budgets, and deliver process optimization solutions reflects his commitment to excellence and innovation in healthcare delivery.

A bilingual professional and lifelong educator, Richard is passionate about advancing sterile processing education and mentoring the next generation of healthcare professionals. He has taught at Skyline College and developed certified training programs that have achieved 100% CRCST pass rates. Holding certifications in leadership, healthcare technology, and Six Sigma, Richard continues to champion quality improvement and compliance excellence while inspiring teams to deliver the highest standards of patient care.

• University of Arkansas Grantham - B.S. in Healthcare Information System, 2016

• Graduate of the Advance Leadership Academy Certificate
• Six Sigma Green Belt in Healthcare Technology Certification
• Six Sigma Black Belt in Healthcare Technology Certification
• Dale Carnegie School of Public Speaking Graduate Certificate
• Management Academy Graduate Certificate
• Certification in Surgical Technology

• Association of periOperative Registered Nurses