Pamela Dinnoo
Pamela Dinnoo is a highly experienced healthcare professional with over 25 years of expertise in healthcare administration, patient access, and revenue cycle management. She currently serves as a Senior Healthcare Consultant, advising healthcare organizations on strategies to optimize operations, enhance patient experience, and improve financial performance. Pamela is recognized for her ability to integrate technology and process improvements into healthcare workflows, delivering measurable results for both patients and staff.
Her academic foundation includes a Master of Public Administration (MPA) with a concentration in Healthcare Administration from Long Island University, a Bachelor’s degree from Stony Brook University, and an Associate’s degree from Queensborough Community College. Pamela is an active member of the American College of Healthcare Executives (ACHE) and the New England Healthcare Assembly of Managers (NEHAM), reflecting her ongoing commitment to professional growth, leadership, and excellence in healthcare management.
Pamela began her career as a Medical Assistant in an OBGYN office, and over the years she has progressed through leadership roles at organizations such as Northwell Health, Hospital for Special Surgery, and Long Island Jewish Medical Center. She specializes in revenue cycle optimization, patient access services, process improvement, and healthcare consulting, while also serving as a healthcare educator and mentor. Looking ahead, Pamela aims to expand her impact through senior care initiatives and academic mentorship, blending practical expertise with a passion for improving healthcare delivery.
• Long Island University - MPA
• State University of New York - BA Psych
• Queensborough Community College - AA
• American College of Healthcare Executives
• New England Healthcare Assembly of Managers
Areas of Specialization/Expertise
- Revenue Cycle Management
- Patient Access
- Healthcare Operations
- Customer Service
- Process Improvement Management