Nicole Titus, SUDP-T, Utilization Review
Nicole Titus, SUDP-T is a highly respected professional in the field of mental health and substance use treatment, bringing seven years of experience in delivering comprehensive, community-centered care. Her work centers on client assessment, treatment coordination, and program development, with a strong focus on supporting individuals navigating complex mental health and addiction challenges. Nicole is recognized for her ability to blend clinical insight with operational expertise, ensuring both effective patient care and positive organizational outcomes.
Currently working within a group practice, Nicole specializes in outpatient services, including detoxification support, withdrawal management, and behavioral health interventions. She is highly skilled in developing treatment programs that align evidence-based clinical practices with practical billing, compliance, and program management requirements. Her approach is compassionate and individualized, prioritizing client safety, trust, and empowerment while ensuring continuity of care across multiple settings.
Nicole’s professional journey began in Washington, where she managed programs serving homeless individuals with significant mental health needs. During this time, she helped implement collaborative partnerships with law enforcement that emphasized treatment and rehabilitation over incarceration. These experiences reinforced her commitment to humane, effective systems of care and strengthened her dedication to serving marginalized populations with dignity and respect.
A lifelong learner and community advocate, Nicole earned her associate degree from Spokane Falls College and is currently pursuing a bachelor’s degree in social health and business management, maintaining a 4.0 GPA with high honors. She remains actively involved in community outreach, connecting courts, probation officers, and law enforcement agencies with mental health and substance use treatment programs. In addition to her clinical work, Nicole finds fulfillment in billing and insurance operations, recognizing their essential role in sustaining healthcare services. Outside of work, she prioritizes personal well-being through jogging and travel, maintaining balance while continuing to make a meaningful impact in her field.
• Associate Degree, Spokane Falls College, Spokane, WA
• SUDP-T (Substance Use Disorder Professional – Trainee)
• Academic excellence recognition at Spokane Falls College
• Active collaboration with Department of Corrections, regional treatment programs, and law enforcement agencies
• Community outreach programs connecting clients to mental health and substance use resources
Areas of Specialization/Expertise
- Detoxification & Withdrawal Management
What do you enjoy most about practicing medicine?
I find great fulfillment in supporting clients as they navigate mental health and substance use challenges, helping them gain clarity, resilience, and hope. I also find fulfillment in billing and insurance companies often comes from the meaningful role these jobs play behind the scenes of healthcare and other essential services. Professionals in billing and insurance help ensure that providers are paid accurately and on time, which keeps organizations running smoothly and allows patients or clients to access services without unnecessary financial stress. The work requires problem-solving, attention to detail, and communication, and many people find satisfaction in mastering complex systems and helping resolve issues for others. Stability, clear career paths, and opportunities to grow skills in finance, compliance, and customer service also contribute to a sense of purpose and long-term fulfillment in this field.