Lisa Compton, RN, BSN
Lisa Compton is an accomplished Nurse Consultant at Craneware with more than three decades of experience as a registered nurse and nearly two decades specializing in commercial and managed care. Throughout her career, she has developed deep expertise in revenue integrity, denial management, and healthcare operations, consistently identifying opportunities to improve reimbursement while enhancing patient outcomes. Her unique ability to bridge clinical knowledge with financial strategy has made her a trusted leader in complex healthcare systems.
Lisa’s career spans a wide range of clinical and administrative settings, including inpatient hospitals, outpatient physician offices, public health, and HMO practice environments. She has held key leadership roles, including Director of Denial Management at Baptist Health System, where she successfully built and led a high-performing department, recovering $1.7 million within its first year. She has also served as a grievance and appeals leader for a major health plan and worked as a clinical liaison for high-profile clients, demonstrating her versatility across both provider and payer sides of healthcare. Her clinical roots in women’s health continue to inform her patient-centered perspective in every role she takes on.
In addition to her healthcare career, Lisa is a published author with Wild Rose Publishing and the creator of the Olivia Osborne Series, blending her analytical mindset with creative storytelling. Her writing reflects the same attention to detail and depth that define her professional work. Whether improving healthcare systems or crafting compelling narratives, Lisa brings passion, precision, and a commitment to excellence to everything she does.
• University of Phoenix - Bachelor's Degree, Nursing
• Hardin-Simmons University - Associate Degree, Nursing
• RN
• BSN
• Valedictorian
• Red Cross Grant Work for NICU Families - Secured iPads for FaceTime between NICU babies and parents
• Hotel Voucher Program for NICU Parents
I am a published author of about to be 6 books in a series, represented by Wild Rose Publishing. I write paranormal crime fiction, and it's set here in San Antonio. It's called the Olivia Osborne series, and my main character is a nurse. I've been with Wild Rose since 2023, and I just signed the contract for my sixth book. This is my third year with them. I had published with another company for the first two books, but they went under during COVID, and Wild Rose took all of them and revamped the covers. I work with some paranormal groups here in San Antonio, and they invite me to their events now. There's a really nice bookstore, a personally-owned bookstore here in town called The Twig, and they carry my books on consignment. I do signings at least once a year. Some of the psych stuff I read in medical charts was so scary that I started writing about it, like how Alzheimer's can be scary. There's a lot of medical stuff in my series. I write all day - I write technical things during the day for my appeal work, and then at night I'm sitting there making up stories based on ghost stories in San Antonio. The city is full of ghosts and has multiple sites of battles, so it has its share of paranormal lore. I work with the Kling Brothers, who used to have a series on Discovery Channel about hauntings. I just posted a big interview that I did with Mosaic Design in London. I also have a Twitter or X friend, Angela Marsons, who publishes in the UK, and she just got offered a contract for a series, which is what I want. There's a new series on Amazon about Kay Scarpetta, and I used to read those books back in the 90s - she was a medical examiner, and it's a long series that just now got on Amazon Prime.
Areas of Specialization/Expertise
- Appeal Nurse Consultant
- Women's Health
- OBGYN
- Postpartum
- Public Health
- Denial Management
- Outpatient Grievance and Appeal
What do you enjoy most about practicing medicine?
What drew me to being an OB nurse is the education piece of it. I wanted to be an OB nurse when I went to nursing school - I knew what I wanted to do. When you're a young woman and this is your first time having a baby, 98% of the time you've never been in a hospital setting before. You don't know what's gonna happen. You're not sick - you're having a baby. I did that to help with the shock and fear factor, and then also it starts educating women early and making them aware of their health needs and taking care of their health needs by starting early instead of waiting when you're sick. So it was a unique position. These people are coming to the hospital, but they're not sick. That's what I loved when I worked in a health department setting - these girls were so young, and giving them so much education of how to take care of their bodies. That's what drew me to OB, is the education piece of it.
Locations
Craneware
San Antonio, TX 78232