JonRyan Campbell, MHA, PPMC

JonRyan Campbell, MHA, PPMC, is a transformational healthcare executive with a passion for operational excellence and servant leadership. Currently, he serves as the Senior Director of System Ambulatory Operations at Carilion Clinic in Roanoke, Virginia, where he oversees the Ambulatory Services Division as part of the executive leadership team. Recruited from the University of Maryland Medical System, JonRyan plays a pivotal role in transforming Carilion into a fully integrated healthcare delivery system, focusing on improving patient access, streamlining operations, and ensuring high-quality experiences across all service lines.

JonRyan’s career is defined by a strong track record in both clinical and administrative leadership. Prior to joining Carilion, he served as Director of Primary Care & Practice Transformation at the University of Maryland Medical System, where he managed six physician practices and led the development of a $6 million state-of-the-art primary care facility. Earlier, at Tampa General Hospital, he managed multiple physician clinics with a focus on bariatric surgery and primary care, implementing innovative processes to improve efficiency, patient engagement, and provider satisfaction. His early career included leadership roles in dentistry and oral surgery at Marshall Health and completion of a management training program with Heartland Dental, where he significantly increased practice productivity and patient satisfaction.

Education and professional development has been central to JonRyan’s approach. He earned a Master of Healthcare Administration from Marshall University in 2018 and a Bachelor of Science in Public Health, concentrating in Community Health, from East Carolina University in 2017. He has also earned the Principles of Practice Management Certificate through MGMA and continues to pursue advanced certifications to strengthen his knowledge in healthcare operations, finance, and leadership.

At only 31 years old, JonRyan has achieved executive-level positions and is actively working toward his goal of becoming CEO of a health system. His leadership philosophy emphasizes putting team members first, fostering environments that prevent staff and clinician burnout, and enabling teams to deliver exceptional patient care. He is known for his strong work ethic, positivity, and ability to engage others effectively, combining data-driven strategies with empathy and collaboration to achieve sustainable organizational success.

Beyond his professional work, JonRyan is committed to mentorship, community service, and advancing the social well-being of healthcare systems. He credits his success to strong family support, early mentors in the field, and ongoing guidance from his aunt, a retired CHRO, and continues to participate in professional organizations including MGMA, the American College of Healthcare Executives, SHRM, and the Healthcare Leaders Association of Virginia. Through his leadership, he seeks to inspire others, drive meaningful change, and shape the future of healthcare delivery.

• Master of Science, Healthcare Administration, Marshall University, 2018
• Bachelor of Science in Public Health / Community Health, East Carolina University, 2017

• Principles of Practice Management Certificate (PPMC), MGMA, 2025

• Honored Listee, Marquis Who’s Who, 2025
• Best in Tri-State Dental and Oral Surgery, Marshall Health

• Member, Medical Group Management Association (MGMA), 2019–Present
• Member, American College of Healthcare Executives (ACHE), 2018–Present
• Member, Society for Human Resource Management (SHRM)
• Healthcare Leaders Association of Virginia

• Active in mentorship programs for healthcare professionals
• Supports causes in Animal Welfare, Child Welfare, and Children

JonRyan Campbell recently published an article through HCLA Virginia (Healthcare Leaders Association of Virginia) titled 'Improving Ambulatory Access: Four Levers Healthcare Systems Can Control,' which appears on page 4 of their February newsletter. The article focuses on strategies healthcare systems can implement to improve patient access to ambulatory care services.