Hazel G. Boado, ALM, PT

Hazel G. Boado, ALM, PT is a Seattle-based nonprofit executive and visionary leader with over a decade of experience driving organizational transformation and healthcare excellence. Currently serving as Director of Aging and Adult Services at Asian Counseling and Referral Service (ACRS), she leads initiatives that advocate for Asian and Native Hawaiian/Pacific Islander communities with a strong focus on equity, language accessibility, and culturally responsive care.

With a proven track record of strategic planning, change management, and cross-functional team leadership, Hazel specializes in aligning mission-driven initiatives with operational excellence to achieve sustainable growth and measurable community impact. She combines strategic foresight with deep operational expertise to enhance service quality, optimize systems, strengthen workforce culture, and expand innovative community-based programs.

Prior to her leadership at ACRS, Hazel advanced quality and rehabilitation programs in key executive roles at Providence Mount St. Vincent, where she strengthened healthcare delivery and organizational resilience. She holds a Master of Liberal Arts in Management from Harvard University, along with Graduate Certificates in Strategic Management and Project Management.

Guided by empathy, integrity, and a commitment to equitable systems, Hazel thrives at the intersection of strategy, quality management, and organizational transformation. Her leadership approach emphasizes collaboration, continuous improvement, and data-driven strategy—empowering teams to deliver meaningful outcomes that improve lives. Passionate about building resilient organizations, she remains dedicated to advancing mission-driven initiatives that foster sustainable organizational growth and lasting community impact.

• Harvard University - Master of Liberal Arts in Extension Studies, Field: Management

• Harvard Extension School - Graduate Certificate in Project Management

• Harvard Asian American Alumni Alliance

• Advisory Council Member - Harvard Business Review

Building a Nonprofit Resilience Model