Enrica Robinson, PT

Enrica Robinson is an experienced medical billing and follow-up professional currently working with Trinity Health, where she has been contributing remotely for over four years. With a career spanning multiple healthcare organizations, she has developed expertise in accounts receivable management, insurance verification, and accurate cash posting. Enrica emphasizes practical, hands-on learning and prioritizes meticulous attention to detail in reviewing Explanation of Benefits (EOBs) and maintaining precise medical records.

Enrica began her healthcare career in Southern California, gaining foundational experience as a clerk at MedData, where she handled EOBs and medical records. She later supported ER dictation operations at John F. Kennedy Hospital, performed cash posting at Eisenhower, and worked in physical therapy and in-home caregiving roles. She also contributed to auditing and account resolution for UnitedHealthcare/Optum in Las Vegas. After relocating to Boise, she continued to expand her expertise through roles with a collections agency and St. Alphonsus Rehabilitation Services before joining Trinity Health.

A graduate in physical therapy from Cebu Doctor’s College of Medicine in the Philippines, Enrica is fluent in Filipino, Tagalog, and Cebuano. Her career reflects a commitment to practical application, precision, and patient-focused administrative support. Through her work, she ensures efficient billing processes, accurate financial records, and seamless follow-up in the complex healthcare landscape.