Annifel V. Costa, MBA, BSN, RN, PHN

Annifel V. Costa, MBA, BSN, RN, PHN is a transformational healthcare leader with extensive experience in cardiac services, ICU, telemetry, procedural care, and interdisciplinary operations. Currently serving as Assistant Nurse Manager at Kaiser Permanente, she combines compassionate clinical care with strategic operational leadership to elevate patient outcomes, strengthen service-line operations, and build empowered, resilient teams. Annifel’s approach emphasizes data-driven decision-making, quality improvement, and fostering a culture of safety and collaboration across multi-campus healthcare settings.

Throughout her career, Annifel has successfully managed multimillion-dollar budgets, improved HCAHPS scores, reduced avoidable days, and aligned operations with regulatory, financial, and quality objectives. Her expertise spans acute care leadership, performance improvement, and workforce development, with a particular focus on mentoring emerging leaders and designing innovative care models that enhance staff retention and support high-risk patient populations. She is recognized for blending operational rigor with a people-centered approach that prioritizes both patient experience and workforce well-being.

Annifel holds a Master of Business Administration (MBA) from Western Governors University and a Bachelor of Science in Nursing (BSN). Her educational and professional achievements reflect a lifelong commitment to excellence in nursing leadership and healthcare transformation. Outside of work, Annifel is passionate about fostering positive mindsets, resilience, and professional growth within her teams and the broader healthcare community.

• Western Governors University – Master of Business Administration (MBA), Business Administration and Management, General
• Western Governors University – Bachelor of Science, Nursing
• Contra Costa College – Associate’s Degree, Registered Nursing/Registered Nurse
• San Joaquin Delta College – Associate’s Degree, Psychiatric/Mental Health Nurse/Nursing

• Nurse Executive, Board Certified (NE-BC)
• Certification of Added Qualifications for Clinical Cardiac Electrophysiology
• Stroke Certified Registered Nurse (SCRN)
• Basic Life Support (BLS)
• Advanced Cardiovascular Life Support (ACLS)
• Pediatric Advanced Life Support (PALS)
• Public Health Nurse (California)

• ANA
• AONL - Nurse Executive Board