Adam Moss, Pharm.D
Dr. Adam Moss is a healthcare decision intelligence specialist, pharmacist, and informatics professional focused on understanding how complex clinical decisions are made under ambiguity. He is the founder of EHRxpert and the Analyst Cognitive Stewardship (ACS) framework, a structured approach designed to evaluate and improve how professionals reason, interpret data, and make decisions within high-stakes healthcare environments. His work centers on the gap between data availability and decision quality, particularly in areas like revenue cycle management, clinical workflows, and electronic health record (EHR) systems.
He began his career in pharmacy, earning his Doctor of Pharmacy from the UNC Eshelman School of Pharmacy, along with advanced training through a Health-System Pharmacy Administration fellowship. He later completed a Master of Professional Science in Biomedical and Health Informatics at UNC Chapel Hill and continues to expand his expertise in computational systems through further study in computer science. His clinical and academic background spans hospital pharmacy practice, informatics, and healthcare operations, with roles in institutions such as HCA Healthcare and academic-affiliated health systems.
In his current work, Dr. Moss focuses on decision variability in healthcare—specifically how different professionals can interpret the same clinical or administrative scenario differently despite shared guidelines and data. Through ACS Labs, he evaluates real-world decision-making patterns to identify where ambiguity, workflow design, and cognitive load influence outcomes such as coding accuracy, compliance risk, and operational efficiency. His broader goal is to improve alignment between human reasoning and system design so that healthcare decisions become more consistent, transparent, and reliable.
• UNC Eshelman School of Pharmacy - PharmD, 2020
• UNC School of Pharmacy - Fellowship in Health System Pharmacy Administration
• UNC Chapel Hill - M.P.S. in Biomedical and Health Informatics
• Pace University - M.C.S.
• PharmD
Evaluation of the value of board-certified pharmacists in United States hospitals and the associated impact on clinical and operational measures: A cross-sectional pilot study
JACCP · Jun 13, 2025
Optimizing standardized neonatal and infant continuous infusion concentrations based on intravenous infusion pump data
AJHP · Jun 10, 2025
Contributing factors for career goal advancement of pharmacy learners in the Black, Indigenous, and People of Color community
AJHP · Mar 28, 2024
Evaluation of chemotherapy preparation processes: Volumetric method reliability and gravimetric method utility within 5 US hospitals
AJHP · Feb 8, 2022
Cannabidiol Products’ Impact on Pharmacist-Provided Medication Management
Pharmacy Times · Sep 5, 2019
Areas of Specialization/Expertise
- Pharmacy
- Business Analyst
- Electronic Health Records
- Decision Intelligence
- Analyst Cognitive Stewardship
- Health Informatics
What do you enjoy most about practicing medicine?
What I enjoy most is discovering strengths I didn't even know I had. I think a lot of people believe they know their strengths, but if you continue to work and grow and learn, you may uncover strengths you didn't even realize you possessed. I'm working at such a level that I'm uncovering strengths and weaknesses I didn't even know I had, and I'm able to help myself and my company grow even more because of it. One way I've found to identify your strengths and weaknesses is to look at what you're naturally drawn to in group projects. If you're good at coming up with ideas and doing research but you hand it off to someone else to finish up and put all the pieces together, that shows where your strengths are and maybe your weaknesses. The same thing applies to research projects - if you're good with developing surveys or the background but you hand off the analysis and final report to someone else, that reveals something about yourself. I think group projects are a great way to do an introspective look at yourself and see where your strengths and weaknesses truly are. That process of self-discovery really excites me.